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Telemedicine & Curbside Medical Care

We are now providing telemedicine and curbside COVID-19 evaluations and testing at some of our Urgent Care Centers!

We understand the current COVID-19 pandemic crisis has changed everyone’s way of life. Excel Urgent Care & Affiliates are doing everything we can to help our community during this time.

Some of our efforts to help slow or stop the spread of the Coronavirus is by providing Telemedicine visits, curbside medical care and virtual evaluations. These are done by a virtual visit with our practitioners that can be made on our website. Our drive-through testing is set up right next to our urgent care center.

Centers that are Providing Telemedicine Visits & How to Make Your Appointment:

The Doctors’ Office of Brick – Click Here or Call: 732-262-8200

The Doctors’ Office of Manalapan – Click Here or Call: 732-414-2991

The Doctors’ Office of Paramus – Click Here or Call: 201-265-9500

The Doctors’ Office of West Caldwell – Click Here or Call: 973-808-2273

What is Telemedicine?

Telemedicine is a visit with one of our practitioners right from the comfort of your own home. There is no need to travel when a virtual visit is made. A time is selected from our online booking system and a video call is completed. Our practitioners can evaluate your symptoms and determine if COVID-19 testing is required. We can also assess other medical concerns as well as advice on treatments, make a diagnosis and send prescriptions as needed to your pharmacy.

How does Telemedicine work?

Telemedicine, or virtual visits work just like a FaceTime or Skype program. It works on any smartphone device, tablet, or desktop. You do not need to download any software or applications for this service. Please be sure the device you are using for this call has a camera and a microphone. We make it as simple as possible for you to get the care you need right from home.

Can I still see a practitioner in person at the urgent care center?

We are taking all the necessary precautions to ensure the safety of our staff and patients. Illnesses and visits that require a practitioner to evaluate you on site will be performed upon evaluation. We are still treating patients in our safe, clean, accredited urgent care centers.

Will my insurance cover a Telemedicine Visit?

Medicare and most commercial insurance companies have temporarily expanded their telehealth coverage to respond to the current Public Health Emergency. Our understanding is that, during this time, patients can receive medical care through telehealth visits and be covered.  Many commercial insurance carriers have agreed to waive co-pays and deductibles for virtual visits related to COVID-19. Therefore, we won’t collect co-payment at the time of service but will follow your insurance carrier’s Explanation of Benefits (EOB’s) once it is received. 

Stay safe and thank you for being our patient,
Excel Urgent Care & Affiliates 
Author: Excel Urgent Care
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Excel Urgent Care & Affiliates

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Excel Urgent Care & Affiliates provide walk-in urgent medical care to ares in New York, New Jersey and Connecticut.

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