We feel fortunate to have received reflections from our patients about how Excel Urgent Care has helped them. Here are some of our favorites:
THEY ALWAYS CALL TO MAKE SURE YOU ARE DOING OKAY AFTER YOUR VISIT!
I went there for the first time this summer, and ever since that visit I have been there many times after!! The customer service is great and I always feel so comfortable with whoever is taking care of me. They always remember me by name and they are very helpful, they figured out what was wrong with me when the hospital couldn’t diagnose me!! And if there is an issue they will call you immediately to go back there and get the treatment necessary! And they always call to make sure you are doing okay after your visit!! I haven’t gone to a regular doctors’ office since I started using the urgent care, they always have familiar faces in there and they can do all sorts of tests that you cannot receive at a doctors office.
– Christina O
VERY WELCOMING, PROFESSIONAL, COURTEOUS
I went in this morning feeling awful. From the top of my head to the bottom of my feet! Everyone from the reception desk to the physician that attended me was very welcoming, professional, courteous, and the way I was feeling (most importantly) FAST!! The whole process took no longer than 30 minutes! I was home, taking the medication that was prescribed to me (that I picked up from the pharmacy), all within an hour. I am a stickler for great customer/patient service and Excel definitely has just that!
– Willermine E.
I’D RATE THIS FACILITY 10 STARS IF I COULD!
Today was my first time coming here. I usually use the other local walk in urgent care but I’ve been turned off from them for numerous reasons so I decided to try this new place. It turned out to be a great decision. As soon as I walked in I could tell how clean and upscale this place. The nurse who took my vitals was warm and friendly. Then I saw Dr. Stropnicky and even though she couldn’t figure out exactly what was wrong with me I was so impressed with how thorough she was and how available she made herself for questions. I’d rate this facility 10 stars if I could. I will definitely revisit this location. The wait felt a little long but worth it, I’m not even sweating the wait. 10 stars all the way!!
I’VE NEVER BEEN SO COMFORTABLE IN A DOCTOR’S OFFICE!
I went to urgent care due to me cutting my hand while cooking dinner. The doctor and staff made me feel so comfortable that it took my mind completely off of being in pain. I’ve never been so comfortable in a doctor’s office. The staff there should teach others centers how to treat patients. Thank you for making my visit great I appreciate the staff.
– Kadaya J
MY FAMILY IS GETTING EXCELLENT CARE!
It is my pleasure to give you a little feedback on my experiences at Excel Urgent Care. First of all, from the ladies at the front desk, to the medical assistants, to the physicians, everyone is so nice and professional. It is extremely clean and I never have to wait long. Being a mom of three kids, that is really important to me! I will definitely recommend Excel Urgent Care to everyone I know because not only is it all of those things I mentioned but the physicians are also very thorough and I feel as though my family is getting excellent care!